Shipping Policy

Thank you for shopping with us!
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy for important details.

1. Processing Time

  • Order Processing: All Assembled Models will be shipped within 7-10 business days, and DIY Car Kits will be shipped within 1-7 business days.
  • Delays: If we are experiencing a high volume of orders, processing may be delayed. In the event of a significant delay, we will notify you via email.

2. Shipping Rates and Delivery Estimates

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Estimates:
    • Standard Shipping: 7-20 business days
    • Expedited Shipping: 7-18 business days
    • Overnight Shipping: 7-15 business days
  • Delivery delays can occasionally occur due to factors outside our control, such as weather conditions or carrier issues.

3. Shipping Locations

  • Domestic Shipping: We ship within [USA].
  • International Shipping: We currently ship to select international locations. International shipping rates and delivery times may vary depending on the destination.

4. Shipment Confirmation & Order Tracking

  • Order Tracking: Once your order has shipped, you will receive a shipment confirmation email with a tracking number. Please allow 24-48 hours for the tracking information to update.
  • Multiple Shipments: If your order includes multiple items, they may be shipped separately, and you may receive more than one tracking number.

5. Customs, Duties, and Taxes

  • International Orders: Customs duties, taxes, and other fees may apply to international shipments. These fees are the responsibility of the customer and are not included in the product price or shipping cost.
  • Customs Delays: International shipments may experience delays due to customs processing. We are not responsible for delays caused by customs.

6. Damaged, Lost, or Stolen Packages

  • Damaged Packages: If you receive an item that is damaged during shipping, please contact us immediately with photos of the damage. We will work with you to resolve the issue.
  • Lost or Stolen Packages: We are not responsible for packages that are lost or stolen after delivery. If your tracking information indicates that your package was delivered, but you have not received it, please contact the carrier for assistance.

7. Shipping Address

  • Accuracy: Please ensure that all shipping information is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible. Address changes may not be possible once an order has been shipped.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at [hugojohnson1997@gmail.com].