Return and Refund Policy

Thank you for shopping with us!
We strive to ensure that you are satisfied with your purchase. However, if you are not completely happy with your order, we are here to help.

Returns

• Eligibility: You have 7 days from the date of receipt to initiate a return.
• Condition: Items must be unused, in the same condition that you received them, and in the original packaging.
• Proof of Purchase: Please provide a receipt or proof of purchase.
• Non-returnable items: Certain items, such as custom-made products, gift cards, or sale items, may not be eligible for return.

How to Initiate a Return

1. Contact Us: Email us at [Your Email] with your order number and reason for return.
2. Shipping: Once your return is approved, we will provide instructions on where to send your item. Please note that return shipping costs are the responsibility of the customer.
3. Processing: After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Refunds

• Approval: If your return is approved, a refund will be processed to your original method of payment within 7-10 business days.
• Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the item is not in its original condition).
• Late or Missing Refunds: If you haven’t received a refund after 10 business days, please check your bank account again, then contact your credit card company. If you still have not received your refund, please contact us at [Your Email].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Your Email].

Shipping Costs

• Return Shipping: You will be responsible for paying your own shipping costs for returning your item.
• Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.